The Feel-good Myth of “Management by Walking Around”
Updated: Sep 16
It’s a business school tenet – popularised by Tom Peters – but it’s not a concept that’s exclusive to Western business school dogma. It’s embedded in organisational culture in different ways all around the world.
And it’s one of several related business axioms that demand rethinking in a world where there’s no mercy for getting culture wrong.
In our “Delusion of Employee Candour” whitepaper, we explore whether Management by Walking Around is still serving CEOs and directors as well as they think in an operating environment where failure to detect a cultural “arrhythmia” can have arresting consequences for executives, boards and shareholders.